1. How can I pay for the books I buy?
IntroBooks supports a wide range of payment options. You can make payments using PayPal or credit cards. If you are downloading the book through one of our partner apps or websites like Google Pay, Amazon, Scribd, etc. then you may see additional options unique to that app or website for making payments.
2. How soon can will I be able to read the books?
Once a book is purchased, we make the download link immediately available to our customers. So, you will have instant access to the book, and you can start reading it immediately.
3. I bought the wrong book
We emphasize on the importance of going through all the details of your order before you complete the order because IntroBooks provides you with a digital version of the book that is available immediately after your purchase. The digital nature of these books makes them not returnable.
4. How can I look up books of different subjects without scrolling through the entire list of IntroBooks?
You can browse the books through categories available on the home page of our website. This can help you find all books for a specific subject. Alternatively, you can enter the topic or subject in the search bar on our website and look up all books pertaining to that subject or topic.
5. I bought an AudioBook but I wanted the eBook. What do I do?
Once a book is bought, it cannot be returned and the order cannot be refunded because of the digital nature of our books. You can contact us on email@example.com if you erroneously purchased the wrong version.
6. Can I read the books on my mobile phone?
Yes, you can download our books directly on your phone and read with any reading applications. Moreover, IntroBooks is available on various digital platforms such as Kindle, Google Play and Apple Books. You can download the books through your app and read it on your phones.
7. Where else can I find books from Introbooks?
Currently, you can find us on various digital platforms such as Google Play Store, Apple Books, Kobo, Amazon, Audible, Scribd, and YouTube.
8. How can I contact IntroBooks?
You can reach us on the following details:
Alternatively, you can use the contact us form on our website to contact us.
9. I want to learn more about a book I just read. Where can I find more books on the same subject?
If you enjoyed your last book, then you can return to IntroBooks and search for that topic or subject to look up other books on the same subject.
10. I am having problems downloading a book
Check your internet connection to make sure you are connected so that the download can complete successfully. If the internet is working and you are able to download the book on a different device but not on your device, then the problem may be related to your device. Reach out to us at firstname.lastname@example.org for further help.
11. My books have been downloaded where can I find it?
If you download your book on a mobile phone or your tablet, then it will be available on the home page of your phone. On the other hand, if you download it on your computer, then the book will be download to your computer’s Download folder or on any of the folders of your choice based on your customization of downloads for the browser you are using. In most cases, you can check the browser’s settings to find out where the file has been downloaded.